1 level – General integrated dashboards -> Everything you need from agregated data from multichanel widgets to correlation matrix. Implemented by support team.
2 level – My Reports – self generated cross tab analytic tool, with real time updates.
3 level – Standard detailed reporting. Generated automatically after survey initiative with customisation and text analytics
(different research projects, performance data and others);
– Filtering (including hierarchical):
– Predefined Cross tabs;
– Dashboards; KPI;
– Self-generated analytics (crosstabs);
– Annotation (Role txt exchange on indicators);
– Semi-automatic complex open end answers coding tool;
– Benchmarking (progress target track) and significance highlights;
– Customizable designs;
– Multilingual options;
– More than 40 types of interactive charts (including advanced: heat maps, spider and other gadgets);
– Access rights’ management (what certain user can see);
– Session management;
– Alerting (email notifications);
– Export of data to excel;
– Export of charts to PPT;
– Other important tech. features: dedicated server for the project, data backups (1 day at
latest), secured environment;
– Reporting, charts or data could be integrated to customer applications as CRM, INTRANET and others,
through secured connection (as widgets or transferred as data).