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Synopticom CX Platform and Services HELPS companies

To build journeys, set up programs and engage customer experiences via pc, mobile, sms, voice or direct.

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Customer experiences via pc and mobile
Scores table and result summary

To analyze individual touchpoints, journeys or total performance

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Eimantas Rančys

Analyst, Customer Insight Team

We have a great trust in the Synopticom team which offers quick and flexible response to our needs by providing the voice of customer survey services. Synopticom platform allows us to monitor the customer satisfaction indicators on a real-time basis, to promptly manage the customer feedback and analyse the data at different layers. Cooperation with Synopticom has always been satisfactory and granting meaningful insight to our company for the improvement of the customer service and quality of services.

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To engage the employees to Manage customer cases and outcomes

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Analyze reports
Buisiness data dashboard

To integrate CX data with Buisiness data for 360 insights

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Our clients

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